Thursday, March 31, 2011

Just When You Think You've Seen It All...

I know you like me have heard that Wal-Mart will absolutely take anything back...I mean A-N-Y-T-H-I-N-G. Possibly even items from other stores if you are lucky. After my baby showers, I had a few duplicate items to return to good ole Wally World. As my husband and I were standing in line, we noticed a peculiar return from the guy in front of us. What was he returning you ask...well it was a huge package of ground beef! We're talking about the family value kind to feed a family of like 8 people! On top of that it was missing a quarter of it! It was like he just decided he didn't need the other 5 pounds of it and just thought he would take it back. He was also returning one jar of Ragu which made me think he had to originally purchase more jars and after eating a quarter of the ground beef decided to also bring the one jar he didn't use back. The customer service girl looked disgusted but took it back. She even had on disposable gloves for this return! We joked with her that we had a whole chicken to return.

Well I figured this would mean I would have no trouble returning some other items on another trip to Wal-Mart's customer service. Survey says...WRONG! My husband and I came back a few weeks later with our son to return boxes and boxes of diapers. I had been working for the same company for about 6 years, and then about mid-year I started working for a different financial institution. My direct boss worked in a different location than my office, and I covered 3 different branches so I hadn't really gotten to know my co-workers that well due to traveling to the different offices. I was hoping to avoid the workplace shower, but I ended up with two of them. No big deal...except the one that including my boss was exclusively a "Diaper Shower." You are saying well that's great because everyone needs diapers. Yeah except when you are using CLOTH DIAPERS! I didn't have the heart to tell them that at the time, so I just smiled and said oh thank you so much. I traveled home with about 600 diapers that I knew I had no use for...and just hoped that just maybe I could return them and use the money for some other baby items I needed. Fast forward to a few months later and here I am at Wal-Mart with a customer service lady telling me they won't take my diapers back. So they'll take back used ground beef but not perfectly resellable diapers that haven't been open? Ridiculousness I say! Luckily, another customer service lady kept arguing with the one helping me and said it was just on certain formulas not diapers. In the end, I was able to return the diapers for store credit...and all was right in the world...with Wal-Mart taking all returns!

5 comments:

  1. oh my goodness - what a crazy story!! Glad to hear you were FINALLY able to get your $$ back. We are using cloth too - i love them!

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  2. That's great that you use cloth diapers too. Besides my friend Laura, I don't know anyone else that does. I am going to do another post about my experience with BumGenius and FuzziBunz. I already did a post about prefolds. Which ones do you use?

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  3. =) Gotta love Walmart. And beef being returned?! Gross!

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  4. I use the BumGenius Elemental AIOs - I really love them but they are the only ones I have tried!! I'm now in the process of trying to find reusable swim (cloth?) diapers for the summer. A cloth diaper post would be awesome - let me know when and if you decide to do one and I could link up - maybe I could talk about washing or my search for the swim/cloth diaper (sorry this response has gotten so long:))

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